What should I do once I receive chef knife suppliers imperfections?
The first thing for you to do is to contact us. At Yangjiang Yangdong Ruitai Hardware Products Co., Ltd., we have been always adhering to the business principle of "Quality First" and conducting strict quality control on every process. We take pride that we have a promised high qualification rate of our exquisitely-made products. However, due to many reasons like the negligence of our staff and occasional mistakes, there are few imperfections delivered out of our factory along with those high-quality products. Please understand that and we will solve this problem very well. Send us the imperfections and we will replace them to perfectly new products or refund the money on them to you.
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Ruitai Hardware is a large enterprise integrating production, research and development, sales and service of bread scoring knife. Ruitai Hardware's knife block set series include multiple types. The design of Ruitai kitchen cutlery set is human-oriented. A concept called ‘biomechanical swing' is adopted during design which aims to enable the feet landing on the ground in a regular and comfortable rhythm. Its tapered cutting edge reduces the drag when slicing through foods, allowing for seamless effortless cutting. Anti-yellowing is one of the biggest selling points of this product. The exclusive anti-yellowing treatment has been conducted on its surface material to enhance color fastness to perspiration. Its comfortable handles tend to minimize the fatigue, numbness or aching of the fingers.
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Ruitai seeks sustainable development, and actively undertake social responsibility to promote vegetable scissors. Ask!

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