What to do if bread knife is damaged during shipping?

2020/02/18
Yangjiang Yangdong Ruitai Hardware Products Co., Ltd. has purchased insurance for bread knife during the shipment. Once customers find the product is damaged, please contact us and we will arrange a refund or return for you. Before the product is shipped out, we ensure complete and full packagings of the product by using protective materials like bubble papers and wooden boxes. They prove to be functional to prevent the product from moisture, scratches, and damages. But once there are accidents during the shipment, we ensure customers' interests by seeking compensation from freight suppliers.

Over the years, Ruitai Hardware has been an active role in the domestic market. We are famous for our strong capabilities of manufacturing santoku chef knife. Ruitai Hardware provides a wide range of kitchen scissors for customers. In order to be more attractive, our Ruitai has also established a team with professional design experience in knife block set industry for years. Its food-grade stainless steel material makes it safe to use. The product has a much longer lifespan than traditional bulbs, especially when exposed to extreme weather. It still can be used for a long time. Its blade runs seamlessly into the handle and has rivets to secure it tightly together.

We have a positive aspiration, to achieve more long-term partnerships. Under this concept, we will never sacrifice product quality and customers' service.
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