What to do if yanagiba japanese sushi knife is damaged during shipping?

2022/03/31
The surest way for customers is to purchase cargo transportation insurance before transporting. Once the products are damaged, the first thing needs to do is make contact with the local shipping company or agent, and notify them immediately. The shipping company is required to offer a written confirmation of the damaged products, which is very important evidence for the purpose of claiming to the shipping company and the insurance company. Also, checking the types of the shipping transaction. If customers choose EXW during the transaction, then all responsibility is transferred to the purchaser and the seller won't be responsible for it.
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Yangjiang Yangdong Ruitai Hardware Products Co., Ltd. is an export-oriented manufacturer of santoku chef knife. We provide professional design and production of santoku chef knife. The damascus steel kitchen knives series is widely praised by customers. Ruitai damascus skinning knife is manufactured using state-of-the-art machinery and the best quality materials. The product is stain and liquid resistant. It is coated or polished with a layer that goes through special dipping treatment, which enables it to resist splodge splotch, acid and alkaline. This product will not cause cross-contamination of the food.
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The service system of Ruitai Kitchen Knives is complete and deeply relied by our customers. Get an offer!

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